Where Are You Located?

Our office is in El Salvador, and all of our assistants are located in Central America. Most have either lived or studied in the U.S.

Tell Me About My Assistant

Every bilingual English/Spanish business and personal virtual assistant is skilled in administrative support. Though they are not physically present at your location, they can be reached from 9:00 a.m. to 6:00 p.m. by using the internet, your phone, or any other etc. to support your needs, tasks, and projects.

Our virtual assistants aim to build a solid long-term relationship by getting to know you, your business, your clients, and/or your personal life. They can become your right hand and will act as your own employee when they interact with others.

Like with any new employee, the more you can share about your business, your customers, your preferences, and your way of life, the better they will be able to support your projects in a smooth and efficient way.

Your virtual assistant/project manager works in well equipped office space, with state of the art office equipment and receives vacation pay and benefits. Our operating offices are located in U.S. Mountain Time, thus it’s easy to adapt to any Continental US or Canadian time zone.

Can I see their resume?

We will send you a couple mini bios for your review. Additionally you can interview the assistant before you begin if you’d like.

How do I communicate with my assistant?

Your dedicated virtual assistant can conform to your most convenient method, ex. via phone, email, Skype, WhatsApp, Google Hangouts and many other forms of communication.

How do I know what to delegate?

Your assistant should give you ideas. You can also contact our customer relations manager to discuss what else we can help you with.

Do I need to provide a computer or equipment for my VA?

No, we make sure your VA has a completely equipped work station.

How Do You Secure My Information?

Our non-disclosure agreement assures you we will not share any information with anyone outside of our company.

No one outside of our company has access to your information (files, documents, emails, contacts, etc.). Our office does not store any important information on our computers. Instead confidential information is stored in our secured network.

I signed up for a 20-hour package, do my hours expire?

Yes, your hours expire and do not roll over to the next billing period. They must be used during the 30-days that your contract includes. We suggest using them at a rate of 1 hour/day to ensure full use of your purchased time.